{"id":13816,"date":"2026-10-20T10:54:21","date_gmt":"2026-10-20T09:54:21","guid":{"rendered":"https:\/\/stoneks.se\/garanti\/"},"modified":"2026-10-20T11:20:29","modified_gmt":"2026-10-20T10:20:29","slug":"garanti","status":"publish","type":"page","link":"https:\/\/stoneks.se\/da\/garanti\/","title":{"rendered":"Garanti p\u00e5 stenbordplader \u2013 10 \u00e5r | Stoneks"},"content":{"rendered":"\n<!-- stx-da-mirror:bd2b78bd3967 -->\n<style id=\"stx-svc-css\">.stx-lp{font-family:'Montserrat',system-ui,sans-serif;color:#33373D;line-height:1.6;overflow-x:hidden} .stx-lp *,.stx-lp *:before,.stx-lp *:after{box-sizing:border-box} .stx-lp img{max-width:100%;display:block} .stx-lp a{color:inherit} .stx-wrap{max-width:1200px;margin:0 auto;padding:0 24px} .stx-lp h1,.stx-lp h2,.stx-lp h3{margin:0;font-weight:800;line-height:1.15;color:#1f2226;letter-spacing:-.01em} .stx-lp h2{font-size:34px;margin-bottom:14px} .stx-lp h3{font-size:19px;font-weight:700} .stx-lp p{margin:0 0 1em} 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#ececec;border-radius:14px;padding:24px}.stx-infopage .stx-contact b{display:block;font-size:13px;letter-spacing:.1em;text-transform:uppercase;color:#BC0404;margin-bottom:8px}.stx-infopage .stx-contact a{color:#1f2226;font-weight:700;text-decoration:none;font-size:18px}.stx-infopage .stx-contact small{display:block;color:#666;margin-top:6px}\n.stx-infopage .stx-links{display:flex;flex-wrap:wrap;gap:10px}\n@media (max-width:767px){.stx-infopage .stx-hero h1{font-size:30px}.stx-infopage .stx-contact{grid-template-columns:1fr}.stx-infopage .stx-form{padding:20px}}\n<\/style>\n<div class=\"stx-lp stx-svcpage stx-infopage stx-da-page\">\n<section class=\"stx-hero\"><img fetchpriority=\"high\" alt=\"Garanti\" class=\"stx-hero-img\" decoding=\"async\" fetchpriority=\"high\" height=\"407\" sizes=\"100vw\" src=\"https:\/\/stoneks.se\/wp-content\/uploads\/2021\/10\/Installation2-2.jpg?v=2\" srcset=\"https:\/\/stoneks.se\/wp-content\/uploads\/2021\/10\/Installation2-2-300x122.jpg?v=2 300w, https:\/\/stoneks.se\/wp-content\/uploads\/2021\/10\/Installation2-2-600x244.jpg?v=2 600w, https:\/\/stoneks.se\/wp-content\/uploads\/2021\/10\/Installation2-2-768x313.jpg?v=2 768w, https:\/\/stoneks.se\/wp-content\/uploads\/2021\/10\/Installation2-2.jpg?v=2 1000w\" width=\"1000\"\/><div class=\"stx-wrap\"><span class=\"stx-eyebrow\">Vores garanti<\/span><h1>Stoneks garanti \u2013 10 \u00e5r p\u00e5 din bordplade i sten<\/h1><p class=\"stx-lead\">Opst\u00e5r der et problem p\u00e5 grund af en fejl fra vores side ved opm\u00e5ling, transport eller montering, udbedrer vi det uden udgift for dig. Her kan du l\u00e6se, hvad garantien omfatter, hvilke vilk\u00e5r der skal v\u00e6re opfyldt, og hvordan du anmelder en sag.<\/p><div class=\"stx-hero-actions\"><a class=\"stx-btn stx-btn-primary\" href=\"https:\/\/stoneks.se\/da\/kontakt\/\">Kontakt os om garantien<\/a><a class=\"stx-btn stx-btn-ghost\" href=\"https:\/\/stoneks.se\/da\/tilbud\/\">F\u00e5 et tilbud<\/a><\/div>\n<nav aria-label=\"Br\u00f8dkrummer\" class=\"stx-crumbs\"><a href=\"\/da\/\">Hjem<\/a><span>\/<\/span>Garanti<\/nav><\/div><\/section>\n<section class=\"stx-section\"><div class=\"stx-wrap\"><div class=\"stx-text-block\"><span class=\"stx-eyebrow\">Vilk\u00e5r<\/span><h2>S\u00e5dan g\u00e6lder garantien<\/h2><p>N\u00e5r Stoneks har st\u00e5et for hele forl\u00f8bet \u2013 opm\u00e5ling, levering og montering \u2013 giver vi <strong>10 \u00e5rs garanti<\/strong> p\u00e5 stenoverfladen. G\u00e5r der noget galt, som skyldes os, ved opm\u00e5lingen, under transporten eller ved monteringen, l\u00f8ser vi det uden beregning.<\/p><h3>F\u00f8lgende krav skal v\u00e6re opfyldt, for at garantien g\u00e6lder<\/h3><ul><li><strong>Vores medarbejdere skal have udf\u00f8rt opm\u00e5ling, transport og montering.<\/strong> Har en anden opm\u00e5lt, k\u00f8rt eller monteret pladen, er arbejdet ikke omfattet af vores garanti.<\/li><li><strong>Bordpladen skal v\u00e6re brugt til det form\u00e5l, den er beregnet til.<\/strong> Skader, der er opst\u00e5et af mekaniske, kemiske, varmerelaterede eller andre \u00e5rsager som f\u00f8lge af forkert brug, er <strong>ikke<\/strong> omfattet af garantien.<\/li><li><strong>Stenoverfladen skal v\u00e6re plejet p\u00e5 passende vis<\/strong>, med regelm\u00e6ssig reng\u00f8ring og polering med de midler og med de intervaller, vi anviser.<\/li><\/ul><h3>Hvad regnes som forkert brug?<\/h3><p>Det kan for eksempel v\u00e6re at stille en varm gryde direkte p\u00e5 en overflade, der ikke t\u00e5ler punktvarme, at sk\u00e6re direkte p\u00e5 pladen i stedet for p\u00e5 et sk\u00e6rebr\u00e6t, at lade st\u00e6rke syrer eller opl\u00f8sningsmidler blive liggende p\u00e5 overfladen eller at belaste en udh\u00e6ngende del med en v\u00e6gt, den ikke er dimensioneret til. Vi gennemg\u00e5r disse punkter ved monteringen, og de er samlet i vores guide om <a href=\"https:\/\/stoneks.se\/da\/pleje-af-stenbordplade\/\">pleje og reng\u00f8ring<\/a> sammen med anbefalede <a href=\"https:\/\/stoneks.se\/da\/plejeprodukter\/\">plejeprodukter<\/a>.<\/p><h3>S\u00e5dan anmelder du en garantisag<\/h3><p>Kontakt os, s\u00e5 snart du opdager fejlen. Ring p\u00e5 <strong>+46 8 91 50 37<\/strong> p\u00e5 hverdage eller skriv til <strong><a href=\"mailto:sales@stoneks.com\">sales@stoneks.com<\/a><\/strong>. Beskriv, hvad der er sket, vedh\u00e6ft gerne billeder af skaden, og oplys, hvor bordpladen er monteret. Vi vurderer sagen, vender tilbage med svar og aftaler udbedring, hvis fejlen er omfattet af garantien. Vil du vide mere om, hvordan opm\u00e5ling og montering foreg\u00e5r, kan du l\u00e6se om <a href=\"https:\/\/stoneks.se\/da\/opmaaling-og-montering\/\">opm\u00e5ling og montering<\/a> eller om <a href=\"https:\/\/stoneks.se\/da\/saadan-bestiller-du\/\">hvordan en bestilling foreg\u00e5r<\/a>.<\/p><\/div><\/div><\/section>\n<section class=\"stx-section stx-section-grey\"><div class=\"stx-wrap\"><div class=\"stx-head\"><span class=\"stx-eyebrow\">Hvad er inkluderet<\/span><h2>Det d\u00e6kker garantien<\/h2><p class=\"stx-sub\">Garantien g\u00e6lder vores arbejde og den bordplade, vi har produceret, leveret og monteret.<\/p><\/div><div class=\"stx-usps\"><div class=\"stx-card\"><h3>Fejl ved opm\u00e5lingen<\/h3><p>Er vores m\u00e5l forkerte, s\u00e5 pladen ikke passer til underlaget, retter vi det uden udgift for dig \u2013 uanset om l\u00f8sningen er en justering p\u00e5 stedet eller en ny plade.<\/p><\/div><div class=\"stx-card\"><h3>Skader under transporten<\/h3><p>Pladen er vores ansvar, indtil den ligger p\u00e5 plads. Opst\u00e5r der en revne eller et kantbrud p\u00e5 vejen hjem til dig, erstatter vi den, uden at du selv skal f\u00f8re sagen mod andre.<\/p><\/div><div class=\"stx-card\"><h3>Fejl ved monteringen<\/h3><p>Forkert montering, samling eller fugning, som skyldes os, udbedrer vi uden beregning. Vi klarer hele forl\u00f8bet og st\u00e5r selv over for dig, s\u00e5 du skal ikke sende sagen videre til en underleverand\u00f8r.<\/p><\/div><div class=\"stx-card\"><h3>10 \u00e5r, n\u00e5r vi klarer hele forl\u00f8bet<\/h3><p>Garantiperioden er 10 \u00e5r: 10 \u00e5rs garanti p\u00e5 stenoverfladen, n\u00e5r Stoneks opm\u00e5ler, leverer og monterer, og n\u00e5r pladen er brugt og plejet efter anvisningerne.<\/p><\/div><div class=\"stx-card\"><h3>Ikke: skader ved forkert brug<\/h3><p>Mekaniske, kemiske og varmerelaterede skader, der er opst\u00e5et ved brug, som pladen ikke er beregnet til, er ikke omfattet. Det samme g\u00e6lder manglende reng\u00f8ring og polering.<\/p><\/div><div class=\"stx-card\"><h3>Ikke: arbejde udf\u00f8rt af andre<\/h3><p>Er opm\u00e5ling, transport eller montering udf\u00f8rt af andre end vores medarbejdere, kan vi ikke st\u00e5 inde for resultatet, og garantien g\u00e6lder da ikke.<\/p><\/div><\/div><\/div><\/section>\n<section class=\"stx-section stx-section-grey\"><div class=\"stx-wrap\"><div class=\"stx-head stx-center\"><span class=\"stx-eyebrow\">Ofte stillede sp\u00f8rgsm\u00e5l<\/span><h2>Ofte stillede sp\u00f8rgsm\u00e5l om garantien<\/h2><\/div><div class=\"stx-faq\"><details><summary>Hvor lang er garantien p\u00e5 en bordplade i sten fra Stoneks?<\/summary><p>Garantien er 10 \u00e5r \u2013 10 \u00e5rs garanti p\u00e5 stenoverfladen, n\u00e5r Stoneks opm\u00e5ler, leverer og monterer. Foruds\u00e6tningen er, at pladen er brugt til sit tilsigtede form\u00e5l og plejet efter vores anvisninger. Med den rette pleje holder en bordplade i sten i praksis betydeligt l\u00e6ngere end det.<\/p><\/details><details><summary>G\u00e6lder garantien, hvis jeg selv monterer pladen?<\/summary><p>Nej. Et af kravene er, at vores medarbejdere har udf\u00f8rt opm\u00e5ling, transport og montering. Vi kan ikke tage ansvar for underlag, fastg\u00f8relse og fugning, som andre har udf\u00f8rt. Vil du have fuld garanti, lader du os klare hele forl\u00f8bet fra laserm\u00e5ling til f\u00e6rdig montering.<\/p><\/details><details><summary>Hvad regnes som forkert brug?<\/summary><p>Skader, der er opst\u00e5et af mekaniske, kemiske, varmerelaterede eller andre \u00e5rsager, fordi pladen er brugt p\u00e5 en m\u00e5de, den ikke er beregnet til. I praksis drejer det sig om slag, ridser, st\u00e6rke kemikalier, der har f\u00e5et lov at virke p\u00e5 overfladen, og punktvarme p\u00e5 materialer, der ikke t\u00e5ler det.<\/p><\/details><details><summary>Skal jeg vedligeholde pladen, for at garantien g\u00e6lder?<\/summary><p>Ja. Stenoverfladen skal plejes p\u00e5 passende vis med regelm\u00e6ssig reng\u00f8ring og polering, med de midler og de intervaller, vi anviser for netop dit materiale. Vi gennemg\u00e5r plejen ved monteringen, og rutinen er beskrevet i vores guide om pleje og reng\u00f8ring.<\/p><\/details><details><summary>Hvordan anmelder jeg en garantisag?<\/summary><p>Kontakt os, s\u00e5 snart du opdager fejlen, p\u00e5 +46 8 91 50 37 p\u00e5 hverdage eller p\u00e5 <a href=\"mailto:sales@stoneks.com\">sales@stoneks.com<\/a>. Beskriv, hvad der er sket, og vedh\u00e6ft gerne billeder. Vi vurderer sagen, giver dig svar og aftaler udbedring, hvis fejlen er omfattet af garantien.<\/p><\/details><details><summary>Koster det noget at f\u00e5 en garantifejl udbedret?<\/summary><p>Nej. Skyldes problemet en fejl fra vores side ved opm\u00e5ling, montering eller transport, l\u00f8ser vi det uden beregning for dig, inklusive arbejde og materialer. Det g\u00e6lder alle bordplader, hvor Stoneks har opm\u00e5lt, leveret og monteret.<\/p><\/details><\/div><\/div><\/section>\n<section class=\"stx-section\" style=\"padding-top:0\"><div class=\"stx-wrap\"><div class=\"stx-head\"><h2>Relateret l\u00e6sning<\/h2><\/div><div class=\"stx-chips stx-links\"><a href=\"https:\/\/stoneks.se\/da\/pleje-af-stenbordplade\/\">Pleje og reng\u00f8ring<\/a><a href=\"https:\/\/stoneks.se\/da\/plejeprodukter\/\">Plejeprodukter<\/a><a href=\"https:\/\/stoneks.se\/da\/opmaaling-og-montering\/\">Opm\u00e5ling og montering<\/a><a href=\"https:\/\/stoneks.se\/da\/saadan-bestiller-du\/\">S\u00e5dan foreg\u00e5r en bestilling<\/a><a href=\"https:\/\/stoneks.se\/da\/kontakt\/\">Kontakt os<\/a><\/div><\/div><\/section>\n<section class=\"stx-section\"><div class=\"stx-wrap\"><div class=\"stx-cta-band\"><div><h2>Sp\u00f8rgsm\u00e5l om garantien? Kontakt os<\/h2><p>Vi forklarer gerne, hvad der g\u00e6lder for netop dit materiale, inden du bestiller. Ring p\u00e5 +46 8 91 50 37 p\u00e5 hverdage, eller send dit sp\u00f8rgsm\u00e5l, s\u00e5 vender vi tilbage inden for 24 timer.<\/p><\/div><div class=\"stx-actions\"><a class=\"stx-btn stx-btn-primary\" href=\"https:\/\/stoneks.se\/da\/tilbud\/\">F\u00e5 et tilbud<\/a><a class=\"stx-link\" href=\"tel:+468915037\">+46 8 91 50 37<\/a><a class=\"stx-link\" href=\"https:\/\/app.acuityscheduling.com\/schedule.php?owner=32997183\" rel=\"noopener\" target=\"_blank\">Book et bes\u00f8g i showroom<\/a><\/div><\/div><\/div><\/section>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Vores garanti Stoneks garanti \u2013 10 \u00e5r p\u00e5 din bordplade i sten Opst\u00e5r der et problem p\u00e5 grund af en fejl fra vores side ved opm\u00e5ling, transport eller montering, udbedrer vi det uden udgift for dig. Her kan du l\u00e6se, hvad garantien omfatter, hvilke vilk\u00e5r der skal v\u00e6re opfyldt, og hvordan du anmelder en sag. [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_yoast_wpseo_focuskw":"","_yoast_wpseo_title":"Garanti p\u00e5 stenbordplader \u2013 10 \u00e5r | Stoneks","_yoast_wpseo_metadesc":"10 \u00e5rs garanti p\u00e5 stenoverfladen, n\u00e5r Stoneks opm\u00e5ler, leverer og monterer. L\u00e6s hvad garantien d\u00e6kker, hvilke vilk\u00e5r der g\u00e6lder, og hvordan du anmelder.","_yoast_wpseo_meta-robots-noindex":"","footnotes":""},"class_list":["post-13816","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Garanti p\u00e5 stenbordplader \u2013 10 \u00e5r | Stoneks<\/title>\n<meta name=\"description\" content=\"10 \u00e5rs garanti p\u00e5 stenoverfladen, n\u00e5r Stoneks opm\u00e5ler, leverer og monterer. 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